FAQs about working with Creating Order from Chaos
Do you do the actual hands-on work?
Absolutely, we do. We come prepared for anything. We do, however, take into consideration health and safety when working, both yours and ours.
Do you travel to…?
We are Melbourne-based, and will travel anywhere in Melbourne. If you need help outside that area, talk to us about Creating Order Conversations, our phone consultation services. Angela is active in the Professional Organiser industry and may be able to recommend someone close to you.
How long will it take?
Each Organising job is unique, as is each client. Varying factors such as the size of the space, the amount of clutter and your ability to make quick decisions mean quoting time, or cost for that matter, is impossible.
Will you make me throw out my stuff?
What stays and what goes will always be your choice. We simply ask the right questions to help you make the right choices.
So much of my home and life is disorganised. Where do I start?
Start with a commitment. Start with the thing that annoys you most. Start with the easiest thing to tackle. Start by getting help. Just start, and the rest will follow.
My job is tiny/huge. Will you help me?
The answer is yes. No job is too big or small.
Why are there no before and after photos on your website?
We take our clients’ privacy very seriously. Therefore you will never find us broadcasting before and after photos. We do sometimes take photos before the first session, but these are simply an aid to the client, and a great way to track progress.
How do I pay?
Payment is requested on the day of service and can be made by cash, cheque, via PayPal or direct bank deposit.
Do you have a cancellation policy?
Yes. We make a commitment to help you and expect your commitment to the task as well. Therefore, 48 hours notice is required for cancellation. This allows us to possibly fill the appointment. Cancellations of less than 48 hours will be billed as a full session.
I have a burning question but it wasn’t listed here.
Please get in touch to discuss your individual situation. We love to talk about Organising.